Privacy and Security

Privacy and Security

At CustomPackagingBoxes.co.uk, customer confidentiality is our priority. Other than when it is required to deliver and process orders, we never share, sell, or disclose client information to any third party.

Data Collection

CustomPackagingBoxes.co.uk is the sole owner of data collected on our website. We collect visitor information at various different stages of our website order process.

User Registration

Users must register to use CustomPackagingBoxes.co.uk. When registering, visitors are required to provide a name, address, phone number and email address. Even if visitors do not place an order, we use this data to contact them about our services.

Order Process

When filling out our order form, visitors must provide contact details (including name, email and delivery address) and financial details (including credit card number and expiry date). We use this data to authorize payment methods, fulfil orders, and to contact customers if there is a problem in processing an order.

Cookies

Cookies are information stored on our website visitors’ computers which contain information about the visitor. CustomPackagingBoxes.co.uk uses persistent cookies. These are small text files that are stored on visitors’ hard drives. To find out about removing persistent cookies, check your browser’s help files. We use cookies to identify visitors, match orders to the right user, and allow the shopping basket to function appropriately.

Log Files

Like most websites, we use log files. We log data including internet protocol (IP) addresses, browser type, internet service provider (ISP) data, referring/exit websites, platform/device type, date and time of visit, and click behavior to analyze visitor use in aggregate, gather broad demographic data, and for the administration of the website. We do not link this data to any personally identifiable information.

Communications From our Website

Updates and Special Offers

We will occasionally send news on products, services, and special deals, and a newsletter, to established visitors. If you’d prefer not to receive these communications, let us know at [email protected]

Newsletter

We automatically subscribe customers to our newsletter. If you’d prefer not to receive a newsletter, let us know at [email protected]

Customer Service

We use email and phone information to communicate with customers in the process of fulfilling orders and providing customer service.

Legal Disclaimer

We make every effort to conserve customer privacy, but we may disclose personal data if we are required to do so by law. In such situations, we would need to believe in good faith that such disclosure is required as part of a current judicial proceeding, a court order, or legal process served on our website.

Third Parties

We use a third-party courier company to deliver orders and a credit card service to process payments. These third parties do not store, share, retain, or use personal data for secondary purposes.

Business Transition

If www.fastpackagingboxes.com takes part in a transition, for example, a merger or acquisition, or sale of part of company assets, customers’ personal data will, in the majority of cases, comprise part of the assets that are transferred. Customers will be given choice as stated in our Notification of Changes section in the event that personal data will be used in a manner differing from that stated at the time it was collected, as a result of a business transition.

Opt-out Mechanism

At the point where we ask for user information, we give visitors the opportunity to ‘opt-out’ of having their data used for purposes not in direct relation to our website. For example, our website order form has an ‘opt-out’ box so that visitors can choose not to receive marketing material as a result of placing an order.
Customers not wishing to receive our newsletter or promotional materials may opt-out of getting these by replying to unsubscribe in the newsletter subject line, or by contacting us at [email protected]

Links

Our websites may contain hyperlinks to other material on the Internet. www.fastpackagingboxes.com takes no liability for the privacy policies or practices of any site we link to. We encourage visitors to read the privacy policy of any website that collects personal data. The CustomPackagingBoxes.co.uk privacy statement applies only to data that we collect.

Security

We make every effort to protect visitor data. We protect any user information we receive, both on and off-line.
We use the best encryption software in the industry—SSL to encrypt and protect sensitive information such as credit card numbers. Browsers such as Internet Explorer show a “locked” icon on our secure pages, including our order form.
We do everything possible to protect customer data off-line. We restrict access to our premises to all and any customer information. Only staff who need the data to perform a specific process (for example, delivery) can have access to customer personal data. Staff can only gain access to customer information via a password account. Our servers containing customer data are located in a high-security setting.

Supplementation of Information

Notification of Changes

If we change the www.fastpackagingboxes.com privacy policy, we will notify customers on our website homepage and on other appropriate platforms and materials. www.fastpackagingboxes.com uses data in accordance with the privacy policy under which we collected the data.
If we plan or intend to use customers’ personal information in a way that differs from that which we stated when we collected the data, we will notify customers via email. Each customer will then be able to choose whether or not we use his or her data in such a way.
In the case that a customer has opted out of all online communication with www.fastpackagingboxes.com, or deleted/deactivated their account, we will not contact them. Neither will we use their personal information in a manner differing from that stated in the privacy policy when we collected the information. We will add a prominent notice to the www.fastpackagingboxes.com website in the event that we make material changes in our privacy practices that do not affect user data on our databases.

Questions and Contact

If you have any questions or suggestions with regards to our privacy policy, please contact us via one of the following methods: Phone, email, or through the website.